04 Oct 2022
Below are a few simple tips on how to successfully deliver a Toolbox Talk.
Staff that have attended health and safety training are permitted to deliver Toolbox Talks. This is so they can speak confidently and answer any queries that may arise. If you wish to deliver Toolbox Talks you can take the IOSH Managing Safely certificate or equivalent, (as a minimum.)
One of the best ways to deliver Toolbox Talks is to plan a 12-month programme, choosing a different topic every month. The frequency to repeat or refresh a chosen topic should be risk-based. For example, topics dealing with high-risk activities such as ‘work at height’ should be repeated more frequently e.g. every 6 months, while lower risk topics can rotate every 12 months.
Choose a topic that is a priority to your audience and has been agreed by your line manager. The topic needs to be relevant for your working environment and that you are familiar with. You will have lots of questions to answer. so familiarise yourself with relevant policies or procedures.
Choose a suitable location, to allow the Toolbox Talk to be delivered without interruptions or disturbances.
Between 1 and 10 in number will be the most effective but larger audiences may sometimes be the only solution.
Ideally Toolbox talks should take place at the beginning of the working day, to start the day with the right attitude. Limit the duration to 10 minutes – stay focussed on the key issues.
You can develop a list of actions that the audience can do, in order to comply with the talk.
Ask your audience key questions to help their understanding.
Toolbox talks are NOT lectures and are designed to get people to think and talk about Health and Safety issues. You want the group to be fully involved and create a discussion. Can you create a two-way communication? Refer to relevant incidents that have happened on site in previous weeks. Take on a questioning approach, get the message across and listen to responses.
Typical prompts/questions may be:
Points to consider:
If you need further assistance with Toolbox Talks, we have a large variety of ‘ready to deliver’ Toolbox Talk materials available, so please email us at firstname.lastname@example.org for further details.