Our Policies - Please Read Carefully

Cancellation Policy

Cancellations must be notified in writing.  Once a course is booked (irrespective of notice period) where course material and examination papers have been specifically ordered and the booking is then cancelled, a charge equivalent to the cost of the materials and administration fee will be made.

We reserve the right to cancel or postpone courses.  In the event of a course being cancelled all course fees paid will be reimbursed in full, or the payment will be transferred to another Sentinel Safety Solutions Ltd  course.

Sentinel Safety Solutions Limited shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

If less than 14 days notice is given, the following charges apply:

  • 8-14 days prior to course start date  –  50% of the total course fee
  • 7 days or less prior to course start date  – 100% of the total course fee

Non attendance will be classed as cancelling on the day.  If any training is postponed, Sentinel Safety Solutions Ltd reserves the right to waive cancellation fees as its sole discretion.

Sentinel Safety (“We”) are committed to preserving your online privacy.

This privacy policy sets out the basis on which any personal details that you supply to us or any data that we collect from you will be used by us. Any changes we may make to this privacy policy will be posted on this page. Please check this page for any updates on a regular basis.

By using this website (www.sentinelsafety.co.uk), you consent to the collection, storage, use and transfer of your information under the terms of this privacy policy.

Information we may collect from you:

Information that you provide by filling in the “Contact Form” on our website. Information that you provide by requesting our email alerts service. If you contact us, we may keep a record of that correspondence. Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

IP Addresses

We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

What we do with your information

The information that we collect or store about you helps us to understand your needs and to provide you with a better service, in particular for the following reasons: To ensure that content from our website is presented in the most effective manner for you and for your computer. To provide you with the latest news and information about Sentinel Safety. which you have requested by signing up to the email alert service. To carry out our obligations arising from any contracts entered into between you and us. To notify you about changes to our service.

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